Privacy Policy

We may collect the following personal data when you use our website or services:

• Full name
• Email address
• Phone number
• Pickup address
• Shipment details (destination, package contents, value)
• Any additional information you provide in the quote form

• Provide shipping quotes
• Process and manage shipments
• Communicate with you regarding your request
• Provide customer support
• Improve our services

• Your consent (when submitting forms)
• Contractual necessity (to provide services)
• Legitimate business interests

We may share your data with:

• DHL and logistics partners (for shipment processing)
• Service providers supporting our operations

We do not sell your personal data.

We retain your data only as long as necessary to:

• Provide our services
• Comply with legal obligations

Under GDPR, you have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing

To exercise your rights, contact us at: contact@letzship.lu

Our website uses a cookie consent banner that appears on your first visit. Strictly necessary cookies are used by default to operate the site. Google Analytics is only loaded and used to track site usage after you give explicit consent via this banner — if you decline, no analytics cookies are set.

You can change your cookie preferences at any time by clearing your browser's cookies for this site and revisiting, or by adjusting your browser's cookie settings directly.

We implement appropriate security measures to protect your personal data.

We may update this Privacy Policy from time to time. Changes will be posted on this page.