Privacy Policy

Effective Date: April 01, 2026

LetzShip ("we", "our", "us") operates the website https://letzship.lu and provides international shipping services from Luxembourg.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following personal data when you use our website or services:

• Full name
• Email address
• Phone number
• Pickup address
• Shipment details (destination, package contents, value)
• Any additional information you provide in the quote form

2. How We Use Your Information

• Provide shipping quotes
• Process and manage shipments
• Communicate with you regarding your request
• Provide customer support
• Improve our services

3. Legal Basis for Processing

• Your consent (when submitting forms)
• Contractual necessity (to provide services)
• Legitimate business interests

4. Data Sharing

We may share your data with:

• DHL and logistics partners (for shipment processing)
• Service providers supporting our operations

We do not sell your personal data.

5. Data Retention

We retain your data only as long as necessary to:

• Provide our services
• Comply with legal obligations

6. Your Rights

Under GDPR, you have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing

To exercise your rights, contact us at: contact@letzship.lu

7. Cookies

Our website uses a cookie consent banner that appears on your first visit. Strictly necessary cookies are used by default to operate the site. Google Analytics is only loaded and used to track site usage after you give explicit consent via this banner — if you decline, no analytics cookies are set.

You can change your cookie preferences at any time by clearing your browser's cookies for this site and revisiting, or by adjusting your browser's cookie settings directly.

8. Data Security

We implement appropriate security measures to protect your personal data.

9. Contact

LetzShip
25 Avenue Dr Klein
Mondorf-les-Bains, Luxembourg

Email: contact@letzship.lu
Phone: +352 661 346 068

10. Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.